Website FAQs

Answer:  Follow these steps…

1. Click “Member Login“
2. Click “Forgot Your Password?“
3. Fill in your email address (the one you have on file with MTNA/OMTA)
4. Click “Get New Password“
5. Look for an email with the subject line of [OMTA – Oregon Music Teachers Association] Password Reset
6. If you have trouble finding it, look in your Spam Folder
7. Open the email and scroll down to  “To reset your password, visit the following address:” (Click on blue words)
8. A page pops up that says “New Password.” If the page self-suggests a password, delete it and make up your own, following their guidelines.
   
9. Click on “Save Password.” 
10. Click “Login“
11. Enter your Email Address and new password.
12. Ensure that the Cloudflare “human check” has completed successfully.
13. Click “Login” again.
14. That’s it! You’re all set.

Answer:  If you do not find it in your inbox it is because Gmail sometimes identifies it as spam. Follow these instructions for locating the email.

• Once you find the email, click the link within it. It will take you to a place where you can choose your new password that you would like to use. Be sure to store it wherever you keep your other passwords for easy access in the future.Accordion Content
• On your computer, open Gmail.
• In the search box at the top of the screen, click the Down arrow . (It might also look like this .)
• Click the All Mail drop down. Then select Mail & Spam & Trash.
• In the Subject line enter  “[OMTA – Oregon Music Teachers Association] Password Reset”
• At the bottom of the box, click Search.
• It should locate the newly sent email wherever it has been hiding it.

Answer:  There are several reasons this may be so. Your email provide may be inadvertently directing emails from OMTA into Spam/Junk/Clutter folders for you. To counteract this, be sure to add [email protected] to your email contacts.

Additionally, if you find an OMTA email in your Spam/Junk/Clutter folder, try selecting it and telling your email provider it is “Not Spam” or move it into your primary inbox. This can help train your email provider that you value these emails.

It also may be possible, if you simply do not appear to be receiving member-wide emails from OMTA,  that your email provider or you inadvertently unsubscribed from the OMTA mailing list. If that is the case, please email [email protected] and ask them to confirm this. If confirmed, the office can have the system send you, via email, a resubscribe link that you may click to get placed back on the list. (Due to spam policies, once a subscriber has unsubscribed, we are not allowed to resubscribe them without their approval through this link.)

Answer:  OMTA occasionally sends emails regarding membership, events, programs, and other association business. However, scammers sometimes impersonate organizations and leaders to request money, gift cards, donations, account information, passwords, or other sensitive information.

As a general rule, OMTA will never ask you by email to purchase gift cards, send money to an individual, provide passwords, or share sensitive financial information.

If you receive a message that seems unusual, urgent, or suspicious—even if it appears to come from an OMTA leader—do not click links, open attachments, or send payment until you have verified the request through official OMTA contact information.

When in doubt, do not reply to the message. Instead, contact the individual or the OMTA office using a phone number or email address you already know is legitimate.